Edcomm Banker’s Academy Launches Credit Union Member Service Training Program for Individuals
Edcomm Banker’s Academy has recently launched its Credit Union Member Service training program for individuals.
[USPRwire, Tue Jun 15 2010] Edcomm Banker’s Academy has recently launched its Credit Union Member Service training program for individuals looking to begin or advance their career in the financial services industry. The same great program that has already been used by thousands of credit unions worldwide, Achieving Service Excellence for Credit Unions gives individuals the knowledge, skills and certification they need to become outstanding relationship managers at their credit union.
In today's financial services marketplace, thousands of products and services are available at credit union members' fingertips. In order to stay ahead in this competitive market, credit union employees must be able to attract new members and retain existing members by providing outstanding service that stands above the rest. Creating great member relationships will encourage members to choose a credit union's products and services over other competitors.
Achieving Service Excellence for Credit Unions, from Edcomm Banker’s Academy, begins with an overview of the industry, and then addresses the tasks and responsibilities of providing excellent member service. Participants then go on to learn the model for successfully communicating with members and providing outstanding service. The course also covers the products that their credit union sells and how to service them following proper policy and procedure. Upon completion of Achieving Service Excellence for Credit Unions, individuals will receive a Banker's Academy Service Certification (BASERCUC) to help advance their career in today's financial industry.
For more information about The Edcomm Group Banker’s Academy’s training programs for individuals, log onto www.jobtraining.bankersacademy.com or call +1.212.631.9400.
The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, online bank training and classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
The Edcomm Group Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.
Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza, Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.0659
linda.eagle@edcomm.com
http://www.bankersacademy.com