Business Document Work Process Management (BPO) - New Study Released


Market Shares, Strategies, and Forecasts, Worldwide, 2014 to 2020


[USPRwire, Thu Nov 27 2014] Worldwide markets are poised to achieve significant growth as the cloud computing utility infrastructure and the smart phone communications systems for apps are put in place, continuing to drive the use of electronic document replacement of all paper documents.

Xerox dominates business document work process management (BPO).

Work document processing represents digitization of paper documents. The techniques for document management, content management of unstructured data can be applied to the paper documents once they are digitized. Analytics can then be applied to the information contained in the documents. From time to time the documents can be input into a database and handled as structured data in tables.

Outsourcing services provide solutions for business document work process management (BPO). As more electronic forms are created, documents are becoming increasingly electronic. They still need to be used in a variety of ways. Medical records provide some significant challenges to protect patient identity.

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Scanners have been used to convert paper documents to electronic formats. Production level scanners are rated at 8,000 pages per day. Optical Character Recognition (OCR) is the term applied to re-purposing functions. Hardware that is necessary to make document work process automation possible has become commoditized. Software and services are used to implement a solutions based competitive environment.

Document work process market driving forces relate to the shift to IT integrated systems management of electronic information. Paper and electronic document processing is set to move to web site and electronic document management.

As paper documents become less used and converted to electronic forms from the outset, document work process markets are set to grow. Hardware scanners of paper documents have become commodity units as at the same time paper is being replaced by electronic forms. Software is dominating the document work process industry. As tablets and smart phones proliferate, electronic forms available as apps are not far behind. With the advent of apps and sophisticated software, document work process shifts to an all-electronic business.

Not that the paper has gone away, but it is not the problem that it was ten years ago. Electronic forms are easier, more accurate and 100% available as every person who is not an infant gets a smart phone in the next five years.

This makes the document solutions more a question of moving data from devices to the back end and managing unstructured content to achieve extraction of potentially structured data from the document than of handling paper.

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